If you are contacting us in regards to why your order has not shipped, please make sure the turnaround time has not been reached yet. WE are currently working on a 14 day turnaround time. If 14 days has not passed since your order was placed, this is why it has not shipped. As soon as your items are ready to ship, you will receive an email and/or text to whichever you provided during checkout with your tracking information. I appreciate you so much for being patient with us as God continues to grow this business!